JANUARY 16, 2017 MAXIMUM CONTAMINANT LEVEL VIOLATION LETTER
FOR TOTAL TRIHALOMETHANES (TTHMs)
FOR 3RD AND 4TH QUARTERS OF 2016
Download File: JANUARY 2017 VIOLATION LETTER.pdf
Efforts have been made to spread the word about conserving water, one of our planet's most valuable resources. Happily, conserving water benefits consumers' wallets, as well. This conservation effort, however, cannot be realized without the community's support. Here are some water-saving tips that are easy to implement in your daily life:
- Take a short shower instead of a bath. Install a low-flow showerhead, which restricts the quantity of flow to less than 3 gallons of water per minute. If a shower is unavailable, reduce the level of water in the bathtub.
- Avoid using hot water when cold water will suffice.
- When brushing teeth, turn water off until it is time to rinse.
- When purchasing a new home or remodeling a bathroom, purchase a low-volume flush toilet that uses 3.5 gallons of water or less in contrast to traditional toilets that use double that amount of water.
- Test toilet for leaks by adding a few drops of food coloring to the water in the tank.
- Use a toilet tank displacement device, such as a gallon plastic milk jug filled with stones or water and recapped and placed in the toilet, which will reduce the amount of water needed to flush.
- Always wait until there is a full load to run the dishwasher.
- Keep a container of cold drinking water in the refrigerator instead of running tap water unnecessarily.
- ater lawns and grass in the a.m. hours. Avoid watering in the heat of the day. This will limit water loss due to evaporation.
If you have discolored water, it is because of minerals in the water. If the water is red, it is iron in the water. If the water is black, it is magnesium in the water. It is still safe to drink. DO NOT do any laundry if your water is discolored. If you have washed, DO NOT dry. The heat from the dryer will stain your laundry. If this happens, call the Bridge City, City Hall 409-735-6801 or by e-mail. They have an agent that can be used in laundry that can remove the stains.
City of Bridge City Water Meter Replacement
(AUtomatic meter read system)
Starting Monday March 4, 2013, the City of Bridge City, TX will begin work to replace water meters. Work will be done by workers wearing, either safety yellow, green or blue shirts, marked with the logo “Siemens/PVI Meter Team”. Trucks marked with the same logo will be used during meter swap outs. Meter replacement is anticipated to take approximately 30 minutes each. Commercial meter customers will be notified of water shutoffs in advance. Anyone having special needs for water should notify the Water Department at 409-735-6801. Please pardon any inconvenience during this upgrade to your service.
FREQUENTLY ASKED QUESTIONS:
- Why is my water meter being replaced?
Over time, water meters become less accurate and can provide inaccurate water readings. By replacing the meters, our City will be able to bill more accurately and efficiently for water usage. In addition, the new system will include an automatic meter reading technology that will save labor time, prevent any reading errors, thereby minimizing the need for the City to go on private property of residents. Potentially all water line leaks to be identified earlier by analysis of data collected.
- Does this mean my bill will be increasing?
Not necessarily. In cases where rates remain consistent, the new meters will simply record consumption more accurately. In some cases, your bill may increase, but only if your current meter is underreporting usage. Presently the majority of residents are paying for the water they are actually using, while a few residents are only paying for a fraction of the water. This condition is not fair to all residents. The City does not intend to make bills retroactive where under- billing has been noted. The new system will ensure fairness and equality for all the residents and businesses in Bridge City from this point forward.
- When will this work be performed?
The work will be started around Monday March 4, 2013. The entire project will take approximately four (4) months. In most cases the transition will be completely transparent and will not affect the residents. The work will be performed during normal working hours of 8:00 AM – 5:00 PM Monday – Friday.
- How will this affect my service?
A contractor will come to your residence and replace your meter. The water meter will be checked to verify that water is presently not in use. If no water is being used, the meter will be replaced. There will be interruption of service for approximately 30 minutes during the change, but after that it will be the same great service (and even better) than you’ve come to expect.
- How long will it take?
In most cases, it’s a simple procedure that will require about 30 minutes.
- How do I know who is authorized to do work?
We have contracted with Siemens/PVI to conduct this service. They will be driving Siemens/PVI trucks, wearing bright yellow, green or blue shirts identified by “SIEMENS/PVI Meter Replacement Team” and carrying appropriate identification.
- Do they need to come inside my house?
No, all meters are located outside of the homes.
- What if I’m on vaction or not available that day. Whom do I call?
In most cases it will not be necessary for anyone to be home. The majority of the work will take place near the street in the meter box. If you have any questions or concerns, contact the water billing department at 409-735-6801.
- Why was I not able to turn on my water after the meter was installed?
In rare instances, the main cut-off valve to your home may be left off. This will occur when the Siemen/PVI installation team is not able to pressurize your home following the installation. The normal cause of this condition is when an inside spigot is opened during the installation and subsequently left open. The water is not turned back on at the meter to ensure a sink or bath tub does not overflow with the resident not home to turn the inside water off. In these cases, your water will be left off and a door hanger will be left on your front door providing you a point of contact to call to have your water turned back on immediatly.
For Assistance Call:
Monday – Friday 8:00 A M – 5:00 PM 409-735-6801
Between 5:00 PM and 8:00 AM call the Police Dept. 409-735-5028
- Is there any Special Care or maintenance that I need to do to my meter?
No, your new meter does not require any maintenance by the homeowner. As before, the City will take care of all maintenance. However, please know that this new meter has tranmitting technology on it that allows our billing office direct connection with your water meter or the meter readers to read the meter with a lap top computer. The meter reader will no longer be coming by on a monthly basis.
- What if I want to turn my water off/on at the meter for repairs or if it freezes?
Residents need to be aware that on the new meter there is a wire approximately 5 feet long attached to the meter box lid. Water may be turned off/on by using the off/on valve as before. Make sure that the wire is placed back into the meter box and is not exposed where it may be cut during yard maintenance.
Texas Commission of Environmental Quality (TCEQ) has assessed our system and determined that our water is safe to drink. To view click below:
Download File: Drinking Water Quality Report.pdf
The City maintains main lines and service lines to the water meter. Any problems from the water meter to the house are the homeowner's responsibility.
If you are experiencing problems, call the Bridge City, City Hall at 409-735-6801or by e-mail. The City maintains the wastewater collection lines and the individual service lines for each residence and business to the property lines. Each house should have a clean out at the property line that defines this division point. From the clean out to the house or business is the responsibility of the property owner.
If you have a back up and water is standing in the clean out at the property line, the problem will be the responsibility of the City. Please contact the City immediately and they will come out. If the clean out is dry, this indicates the problem is between the house and the clean out and is the responsibility of the property owner. The property owner needs to clear the clean out, or call a plumber. DO YOU KNOW WHERE YOUR CLEAN OUT IS? If not, call the City at 409-735-6801 or by e-mail and they will locate it for you.